Quicken 2016 App Reviews

Despite reviews to the contrary I am finding the app to be very stable and sufficiently feature rich. Am a _long-time_ Quicken for Windows user (20 years) but made the switch because I wanted to get away from having to use a Windows VM and my version needed to be updated anyways (was on Quicken 2013). The only feature I would like added is the ability to have budgets be cumulative for select categories, rather than reset each month...

After struggling with the Windows version and it’s inability to keep accounts synchronized, I figured I would try the native Mac App (no need to use VM windows). It is almost completely useless. No way to manage loans. No indication of which accounts have been updated and need reqview. Too many clicks to perform reviews and update categories. Useless!!!!

I wanted to use Quicken because Banktivity 5 (iBank) does not have direct connect to my account. My husband is also on the accounts and keeps forgetting to leave receipts for me to log. If I add transactions when I am spending, the app does not recognize a duplicate transaction and it gets taken out twice. I end up deleting the transaction I put in manually to keep my balance current. I’ll keep the app instead of going online constantly to my bank’s website and use that as a reference to keep my Banktivity current. Definitely not worth the price tag, Banktivity is the better banking app.

Just “upgraded” from Quicken 2015 to 2016 for Mac. Now of course it doesn’t work. Call custimer sevice you say? One hour wait time. Chat, 30 minutes. Don’t buy this piece of garbage.

6/19 UDPATE: Friday I changed my bank account password, and Quicken only updated one of the four accounts under that bank. I still cannot get the other three accounts to connect via Quicken with the new password. For Pete’s sake, please fix this problem!!!!!!!!! Starting back in August, Quicken failed to update several accounts. Since then, it created a duplicate set of accounts, to include my business accounts. I did upgrade to Quicken 2016 today, but now my financial records are such a freakin’ mess, and tax season is just a couple months away. How in the world do I fix the mess that Quicken has made of my financial records??? I’m so unhappy with this product, and it’s an expensive program compared to others. I’m so disappointed in the quality, and the hours of work Quicken has caused me.

I have been using Quicken for several years. I do everything off line and use Quicken to check on the banks (banks do occasionally make mistakes). I was forced to upgrade from Quicken 2007 to keep up with hardware and operating system upgrades. Quicken 2007 was laid out nicely and was reasonably intuitive. Quicken 2016 is set up in a completely different format. The help files are less than satisfactory. If you search help on a subject you get references to buttons you can’t find on the display. I have had problems printing the Help files for later reference. A detailed manual you could print would really help. Using it isn’t intuitive. It took me at least 20 minutes and several tries to successfully transfer money from my checking account to an auto loan. When you try to access technical support the proposed wait times I’ve experienced have been 60 min. for telephone help and 20 to 25 min. for on line chat. I have never gotten through to tech support. While waiting for them I hacked around until I figured it out. I’ve started keeping important tax records in a spreadsheet. I used to print Quicken reports for this purpose. I cannot in, in good conscience, reccommend this product.

i was a user of the Windows version. I switched to MAC at the insistence of my daughter. This software really annoys me. It is so incomplete and confusing not like the Windows verison at all. For the price you would think this would be a adequate financial software but it is not. This needs a lot of work. The two teaams Windows and Mac should get together and come up with a decent software. M suggestion is not to buy until they do so. The windows verison was fine and easy to use.

Purchased Quicken 2016 a few weeks ago and it was a waste of $75. My accounts don’t sync - any of them (so I know it’s not just an individual issue with my bank or credit card companies) - but none of my accounts actually show accurate, current data. Hitting the refresh button is pointless and does nothing. Not sure what the point of using this is if it won’t show current information. My scheduled bills all landed on the same day, July 18, 2016. No matter what date I would set my bills to reoccur, they would start on July 18, 2016 and repeat monthly, even the bills that don’t reoccur monthly. And I didn’t find this out until I had scheduled all my bills and noticed it wasn’t showing correct data. Waste of an hour of my life. Do not buy this software. It is a waste of money and time.

I can’t download from my credit union, even via manual download and then import. Every few days one of the credit card accounts fail to download transactions. Attempts to contact support has been futile, as I wait for more than twice the estimated wait time and still get no response. The interface isn’t very good, only a few of the reports are useful and they aren’t customizable. Quicken has been around for many years, I made the assumption they would have a mature product by now. I was mistaken. This product is garbage.

I must admit I was very worried to purchase QMac 2016 based all all the negative reviews, but I went ahead and made the plunge (even prior to 3.5.1). The migration from QMac 2015 to 2016 was flawless and I am extremely happy to report the program is operating flawlessly. I have been a Quicken user for over 20 years (first with Windows, now Mac) and really did not want to shift to any other Mac OS financial software program. I am very pleased with this version — $75 well spent to keep up-to-date.

All my accounts are now shown (my preferences as to what accounts are hidden/shown was apparently erased), I can no longer sync (keeps telling me there is a mobile sync problem even though I don’t use mobile sync).. I now have to restore from my hard drive backup to go back to the OLD version, at least that worked.

I gave up on quicken after many years of use when I went from 2007 to essentials. I’m back to give it another chance. If your going to compare it to the Windows ver. or Quicken 2007. You are going to be disapointed. Need to keep in mind that this is fairly new software. I guess it also depends on what kind of user your are. Personally my use is very basic. If like me all you want to do is track your bank accounts, loans, credit cards, simple investment accounts and keep track of your budget. I think it does a great job. It does need little things here and there. but for every day use it has been great for me. the accounts set up, bank syncing and reconciliating of accounts has worked flawlessly. Another thing I like is the running balance of the scheduled transactions right on the registry. not a new feature to quicken but have to point it out because all of the other programs I tried shows them in completely separeate window and thats no help. The mobile app is another thing. hopefully they wont take 10 years with that one too.

Having used Quicken PC version for over a decade to do my finances, I decided to continue to use it on my new Mac and pay the $80 dollars instead of the usual $20 that I paid for the PC version of Quicken from time to time and put it on my new MAC. Boy did I mess up!!!! Everything I converted from my old PC in Quicken converted nicely with the helpful converter to convert the PC Quicken data to Mac version. Excellent job with that. Installed fine. Data entered fine. But…… I can’t get this version to download from the banks most of the time. The 99% data I have is the data I have from my old PC! I will get a few entries here and there from this version downloaded, but barely not even half of what should download and the wifi sits within 6 feet and the connection is super. No internet trouble at all! Just the darn thing is not downloading thing right if at all. I have redone my accounts a dozen times to try to get them to download properly. Been months since I installed this program. I thought about asking if you had a handy little converter to switch the Mac Quicken data back to PC and then I thought …….. No! I will just go back to the old PC and pull off the data and redo all the data on my other PC and use it for Quicken. My advice keep your Quicken on a PC and not on a MAC! BTW this is my first bad review of a product. Sorry. Any possibility of a refund?

I had been a user of Quicken since the late 1990’s. It worked well in a Windows environment and the tech support was great. Quicken assisted whenever there was a software issue preventing the importing of data from different financial institutions. I recently tried to convert to Quicken 2016 for Mac. I started with a clean database. The first challenge was my financial institution was listed but the data would not synchronize. After dealing with tech support from the bank,they pointed me to Quicken. Quicken tech support stated they could not assist me and I need to talk with the financial institution. The pointing of fingers started. The financial institution tech support checked with the online banking vendor they use, stating, Quicken may work some times. The bank suggested to use a cvs file to download from the online banking site and then upload to Quicken. This did not work because, the software only accepts csv’s from mint.com, ugh! Today, Quicken support states they are unable to assist me in the conversion of a csv file to be uploaded to their software, go to the bank and ask for their tech support. Again, blaming the bank for poor tech support. Each time I requested clarification if Quicken can assist me with a file conversion, the response was “ask for your bank tech support and not the banks customer service representative”. Bad business, bad software. Very dissatisfied former Quicken user.

I just switched to Mac and I was really worried about switching to Mac Quicken because of all the poor reviews. I’ve used Quicken for Windows for years and usually just tolerated it. Never really loved it. I am quite impressed with the version for Mac. of course you have to learn the differences, but I think I actually like it better. If you are switching from Windows to Mac it is definitely better!

My finances for many years are on Quicken Essentials, which does not work on Sierra. Seeing that Quicken 2016 would import Essentials files I purchased it. This application is VERY poor, and will not do what I expected. Regretfully I am going back to Yosemite just to keep using Quicken Essentials. I feel the problem is caused by some code in Quicken that checks the OS version rather than a Sierra quirk, so my disappointment is with Intuit rather than with Apple. If you want a program that gathers all your financial records from your bank and then keeps them on an Intuit server then by all means buy Quicken 2016. I am working on getting my money back.

Seems like with every update I perform with Quicken, be it free or now PAID, when quicken updates my accounts I end up with balances that are completley off kilter due to duplicate transactions all the way back to 01/15. Takes me 4 hours to find and delete the duplicates just to balance my accounts.

The Bill Reminder section needs to be fixed. I can put in one bill reminder but when you try to add the next one it doesn’t give you all the options to set it up; date interval, how long….. You have to shut down and restart the app to put in another bill and sometimes that doesn’t work. Very annoying!

Couldn’t get Quicken’s WIndows-to-Mac quicken file converter to work. It has to run on Windows to work. It wouldn’t unzip without my having to get another utility.

I have been a Quicken user for over 25 years, and have been distraught over the self-destruct that has occured with Quicken Mac 2015 starting with the 2.6 updates, which started massively breaking all the finanical institution links. They have no control over the code, clearly no test plans to comprehensively assess planned changes, and absolutely zero help for customers. The video release by their new GM in conjunction with Quicken 2016 should have been an attempt to admit the serious update flaws and commit to making it right for every customer, but it was obvious that he had no idea how bad the situation was on the Mac version. The support forums are hopeless. After paying full price for the Quicken Mac 2016 new release in hopes this would fix things, I was saddened to see that most flaws I had been struggling with for the past 6 weeks still remain. Unless this is fixed, I would strongly advise all customers to find an alternative. I am very sad about this! For me, it will probably be Moneydance 2015 - not perfect, but at least the my data all imports from all my financial accounts accurately every time, and it properly handles multiple currencies.